We hope this message finds you well. We would like to extend our sincere apologies for any inconvenience you may have experienced during our recent migration to Office 365 Mail/Servers
The migration was aimed at improving our email services and providing a more seamless and efficient communication platform for our valued customers. Unfortunately, it appears that there were unforeseen challenges that resulted in disruptions for some users and we lost some communications on 26th January 2024.
Historical emails are still being ported/transferred and we are expecting this process to be completed by Friday 2nd February 2024.
We understand the importance of uninterrupted communication for you and your business, and we deeply regret any inconvenience this migration may have caused. Our team has been working diligently to address and resolve the issue, but emails on this day may have not been received.
Here are some steps we are taking to rectify the situation:
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Ongoing Monitoring:
- We was actively monitoring the system to identify and address any remaining issues promptly.
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Technical Support:
- Our dedicated support team is available to assist with any individual concerns or challenges you may be facing. Please don't hesitate to reach out to 01463 830401 for assistance.
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Feedback and Improvement:
- We value your feedback. If you have specific insights or suggestions regarding the migration process, please share them with us . Your input will help us improve our services in the future.
We understand that email is a critical tool for our business, and we sincerely apologise for any disruption caused. Our commitment to providing you with reliable and efficient services remains unwavering.
Thank you for your understanding and patience during this transition. We appreciate your continued trust in our services.
The migration is now complete and we do not expect any further complications.